LIVE ALERTS
π¨ SLA BREACH: Job #4821 β Mehta Corp overdue 14 days Β· βΉ2.4L β‘ DOUBLE ALLOCATION: Raj B. assigned 2 overlapping jobs β οΈ QUOTATION DELAY: Ravi MEP Project 48h+ awaiting approval π VIP WAITING: Mehta Industries βΉ18L project β priority queue π΄ REFUND: Job #3947 Β· βΉ45,000 VP review required
π¨ SLA BREACH: Job #4821 β Mehta Corp overdue 14 days Β· βΉ2.4L β‘ DOUBLE ALLOCATION: Raj B. assigned 2 overlapping jobs β οΈ QUOTATION DELAY: Ravi MEP Project 48h+ awaiting approval π VIP WAITING: Mehta Industries βΉ18L project β priority queue π΄ REFUND: Job #3947 Β· βΉ45,000 VP review required
Total Active Jobs
β‘
247
β 18% vs last week
All zonesHigh Ticket Jobs
π
34
+7 this month
βΉ5L+ eachRevenue β Today
π΅
βΉ4.2L
β 12% yesterday
βΉ1.2Cr MTDPending Payments
β³
βΉ18.7L
3 overdue β
ACTION NOWJobs Awaiting Approval
β
12
3 URGENT
Tap to reviewEscalated Cases
π¨
7
2 critical β
CRITICALSLA Breach Alerts
β±οΈ
4
Immediate review
β οΈ AlertConversion Ratio
π
68%
β 5% this month
On targetπ
REVENUE INTELLIGENCE
β 32.4% margin
MTD Revenue
βΉ1.2Cr
Pending Quotes
βΉ24.3L
Cancelled
βΉ3.1L
3.8
W1
4.4
W2
3.2
W3
5.7
W4
4.7
W5
6.2
W6
5.1
W7
6.8
W8
Civil
48%
MEP
30%
Infra
22%
Margin
32.4%
π―
TICKET BREAKDOWNPriority
Category
Zone
π΄ High Ticket (βΉ5L+)34 jobs
π‘ Medium Ticket89 jobs
π’ Low Ticket124 jobs
β‘ Fast Flow98
π Normal Flow112
π οΈ Managed Flow37
π¨
CRITICAL ALERTSβ°
Payment Overdue β Job #4821
Rahul Sharma Β· βΉ2.4L Β· 14 DAYS OVERDUE
CRITICAL09:14
π΄
SLA Violation β 4 Jobs Breached
Civil + Infra zone Β· Immediate review required
BREACH07:55
π
Quotation Delay β Ravi MEP
48h+ awaiting approval Β· Auto-escalate in 2h
URGENT08:52
β οΈ
Double Allocation β Raj B.
Assigned 2 overlapping jobs simultaneously
CONFLICT08:15
π€
Resource Rejection β Sunil K. β
3rd rejection this week Β· Penalty threshold hit
FLAGGED08:30
π
VIP Client Waiting β Mehta Industries
βΉ18L project Β· Priority queue Β· VP needed
VIP07:40
πΈ
Refund Request β Job #3947
βΉ45,000 Β· Client dispute Β· VP review needed
ReviewYesterday
π₯
RESOURCE UTILIZATION82%
Used
Active
121
Available
18
Off-duty
9
Subordinate Score8.4 / 10
Overtime Active14 staff
Avg Response Time4.2 min
JOB CONTROL PANEL
π¨
7 ESCALATED CASES REQUIRE IMMEDIATE VP ATTENTION
2 Critical Β· 3 High Β· 2 Medium β Your direct intervention needed
β
APPROVAL QUEUE| Job ID | Client | Value | Priority |
|---|---|---|---|
| #5016 | SkyBuild Ltd | βΉ14.2L | URGENT |
| #5021 | Mehta Corp | βΉ8.4L | Review |
| #5019 | Kapoor MEP | βΉ2.1L | Review |
| #5014 | Ravi Infra | βΉ3.7L | Review |
| #5012 | Nair & Sons | βΉ1.2L | Low |
π¨
ESCALATIONSπ
Mehta Industries β VIP
Delay 3d Β· βΉ18L at risk Β· Direct comm needed
CRIT
ποΈ
SkyBuild Phase 2
Material shortage Β· Supervisor change needed
HIGH
π
Kapoor MEP β #4908
Client complaint Β· Resolution pending
MED
β±οΈ
Ravi Infra β SLA Breach
4 days behind schedule Β· Zone North
HIGH
π€
USER CONTROLπ
RESOURCE CONTROL| Subordinate | Current Job | Status | Load | Score | Actions |
|---|---|---|---|---|---|
Anil Verma Sr. Manager | #5021 β Mehta Corp | Active | 87% | 87% | |
Sunil Kumar β Supervisor | #4908 β Kapoor MEP | FLAGGED | 51% | 51% | |
Pooja Singh Project Lead | #4814 β Ravi Infra | Overload | 94% β | 74% | |
Rahul Das Field Manager | #5001 β Multiple | Active | 70% | 92% |
PRICING CONTROL MODULE
β VP AUTHORITY ONLY
π΅
BASE PRICINGCivil Base
βΉ850/hr
All zones Β· Standard
MEP Base
βΉ1,200/hr
Specialist rate
Infrastructure
βΉ650/hr
General field
High-Ticket Min
βΉ5L
VP mandatory review
βοΈ
DYNAMIC RULESPeak Hour Pricing
+25% between 8AMβ10AM weekdays
Location-Based Pricing
Zone North: +15% Β· Zone South: base
Minimum Margin Protection
Floor at 22% β Cannot be overridden
Cost Floor Protection
Auto-block quotes below βΉ450/hr
Auto-Approval Threshold
Jobs under βΉ50K auto-approve
High-Ticket Mandatory Review
All jobs βΉ5L+ require VP sign-off
Seasonal Peak Pricing
OctβMar: +10% across all categories
SUBORDINATE MANAGEMENT
All (18)
Active
Flagged
Available
AV
Anil Verma
Senior Project Manager
Productivity87%
Active Jobs8
Revenue MTDβΉ18.4L
Ratingβ 9.2
RD
Rahul Das
Field Ops Manager
Productivity92%
Active Jobs11
Revenue MTDβΉ21.7L
Ratingβ 9.6 π
PS
Pooja Singh
Project Lead β MEP
Productivity74%
Active Jobs13 β
Revenue MTDβΉ14.2L
Ratingβ 8.7
β FLAGGED
SK
Sunil Kumar
Site Supervisor
Productivity51%
Rejections (wk)3 β
Revenue MTDβΉ6.1L
Ratingβ 5.4
π
FULL ROSTER| Name | Role | Status | Jobs | Rating | Revenue | Productivity | Attendance | Penalties | |
|---|---|---|---|---|---|---|---|---|---|
| Anil Verma | Sr. Manager | Active | 8 | β 9.2 | βΉ18.4L | 87% | 98% | 0 | |
| Rahul Das | Field Mgr. | Active | 11 | β 9.6 | βΉ21.7L | 92% | 100% | 0 | |
| Pooja Singh | Lead MEP | Overload | 13 | β 8.7 | βΉ14.2L | 74% | 95% | 1 | |
| Sunil Kumar β | Supervisor | Flagged | 2 | β 5.4 | βΉ6.1L | 51% | 78% | 3 |
PERFORMANCE ANALYTICS
Lead β Conversion
68%
β 5% vs last month
Avg Closure Time
4.2d
β 0.8d improved
Escalation Rate
2.8%
β 0.3% attention
β WatchRepeat Customers
41%
β 6% this quarter
β
SLA COMPLIANCE0%94.2% Compliant100%
Resource Accept Time12 min avg
Payment Delay Index1.4x baseline
Non-Conversion: Price38%
Non-Conversion: Timeline22%
Non-Conversion: Trust17%
Non-Conversion: Other23%
π
REVENUE TREND (30 DAYS)3.8
W1
4.5
W2
3.2
W3
5.7
W4
4.9
W5
6.3
W6
5.3
W7
6.9
W8
Peak Week
βΉ6.9L
Weekly Avg
βΉ5.1L
Growth vs LM
+18.4%
ENTERPRISE PROJECT MANAGEMENT
β On TrackETA: Mar 30
π°
BUDGET vs ACTUALBudget
βΉ18,00,000
Spent
βΉ9,82,400
55% usedβΉ8.17L remaining
Overrun Riskπ’ Low
π¦
MATERIALSSteel (42/48 tons)88%
Concrete (180/180 mΒ³)100% β
Wiring (1.2/3.4 km)35% β
π
MILESTONE TRACKERβ
Foundation & Site Prep
β
Structural Framework
π
MEP Installation β ACTIVE
β³
Interior & Finishing
π
Handover & Snag
SUPERVISOR LOGS
- βMEP rough-in inspection passedAll conduit runs verified. 80% electrical complete. No defects.Anil Verma Β· Feb 22 Β· 4:32 PM
- β οΈMaterial delay β wiring supplySupplier delay 5 days. Alternate vendor contacted.Rahul Das Β· Feb 20 Β· 11:15 AM
- πΈSite photos uploaded (12 images)Frame 3 completion + MEP progress documentationPooja Singh Β· Feb 18 Β· 6:00 PM
COMMUNICATION CONTROL
π
INTERNAL NOTESπ
Mehta project risk flagged
Anil Verma Β· 2h ago
β
SkyBuild Phase 2 approved
Rahul Das Β· 4h ago
π
February KPI Summary
System Β· Yesterday
π
CALL CENTER LOG| Client | Type | Agent | Status |
|---|---|---|---|
| Mehta Corp | Inbound | Priya | Resolved |
| SkyBuild | Callback | Amit | Pending |
| Nair Sons | Complaint | Priya | Escalated |
| Kapoor MEP | Inbound | Kiran | Resolved |
Sent Today142 notifications
Delivery Rate98.4%
π€
VOICE NOTESπ
Site briefing β Mehta Feb 22
Anil Verma Β· 2:34 min
π
Client call β SkyBuild
Rahul Das Β· 1:12 min
π
Material issue β Kapoor site
Pooja Singh Β· 0:48 min
SECURITY & AUDIT CONTROL
π
ROLE-BASED ACCESS| Role | Job Approval | Pricing | Override | Reports | |
|---|---|---|---|---|---|
| VP | Full | Full | Full | Full | |
| Manager | β€βΉ2L | View | None | Own | |
| Supervisor | None | None | None | Limited | |
| Field Staff | None | None | None | None |
π
DECISION LOGSβ
Job #5021 Approved
VP Β· βΉ8.4L Β· Feb 22 09:14
π°
Price Override β #4908
VP Β· -15% Β· Feb 22 08:45
π«
Sunil K. Blocked β
VP Β· Penalty Β· Feb 22 08:30
π
Mehta β VIP Status
VP Β· Upgrade Β· Feb 21 17:22
π APPROVAL STATS
Total Approvals MTD284
Rejections18
Modified Before Approve47
Auto-Approved156
Manual Override Used23
β οΈ
CONFLICT LOGβ‘
Double Allocation β Raj B.
Feb 22 Β· Unresolved
β
Price Override Conflict
Feb 21 Β· Resolved by VP
π
Scope Change β SkyBuild
Feb 20 Β· Client initiated
π‘οΈ AUDIT TRAIL
Total Actions Logged1,842
Security Events3
Failed Logins (24h)1
Last ExportFeb 20